Your computer may not even able to detect it from File Explorer. If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as “*Others” or RAW. How do I unlock my passport ultra for Mac? Why did my WD Passport stopped working?Īpplies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors. Upon completion, you can usually find the external hard disk errors fixed.Type “chkdsk f: /f ” and hit Enter to begin the scan process. Wd Passport Smartdrive Unlock Software WD SmartWare Virtual CD Manager v.1.0.7.4 A small portion of drive space on your new My Passport or My Book hard drive has been used to create a Virtual CD (VCD).If the password is lost, you have to reformat it (The formatting will make the data lost). Thus, to make it accessible, you should: Type the password in the prompted box to unlock the WD drive. Input “cmd” and hit Enter in the pop-up window. Set by WD Security for Windows, the WD hard drive is password protected like My Passport or My Book.Press and hold Windows icon and R keys.How do I fix an unresponsive external hard drive? Go to Desktop or Finder and check if your WD My Passport for Mac is showing up.When the drive is connected to a PC, a virtual CD (VCD) partition runs (via autorun) an unlocker utility WD Drive Unlock.exe, that allows password entry. Western Digitals security software allows a password to be set on the external drive, encrypting it. Go to the Sidebar tab, tick “External disks” under “Locations”. Western Digital WD My Passport 2 TB external hard drive.Select the “External disks” to show My Passport for Mac on the desktop.Go to Finder > Preferences > General tab.How do I fix WD My Passport not showing up or working on Mac? There is an option for “Remove Password”, if it is not already selected, select it.Wd my passport ultra 1tb drive not detected on pc, how to fix it i have a wd my passport ultra 1tb portable drive for storing movies, photos, and important personal files. Right-click the windows start menu and select disk management. Double click on WD security and and a box for “”Edit Security Setting” will pop-up. If your product is not listed above, please visit the product page.Connect your hard drive that you want to remove WD unlocker from.

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